Bitcasino.io Review

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Casino Details

Safety Index: 8.8/10

Safety Rating: SAFETY INDEX HIGH by Casino Guru

User Feedback: EXCELLENT

Reviews Count: 72

Accepts Vietnam Players: Accepts players from Vietnam

Pros and Cons

Positives

  • Mobile casino application for Android
  • Deposits and withdrawals via cryptocurrencies
  • Live chat support is available 24/7
  • Massive selection of games including wide variety of live dealer games

Negatives

  • Limited responsible gaming options

Interesting Facts

  • Medium sized international casino
  • Players are able to buy cryptocurrencies in the casino directly to their account

Games

Available Games

  • Baccarat
  • Bingo
  • Blackjack
  • Craps and dice
  • Crash games
  • Jackpot games
  • Keno
  • Live games
  • Roulette
  • Scratch cards
  • Slots
  • Video poker

Unavailable Games

  • betting
  • eSports betting
  • poker

Game Providers

  • 3 Oaks Gaming
  • 7777 gaming
  • 7Mojos
  • All For One Studios (ALL41)
  • Amusnet (EGT)
  • Apparat Gaming
  • Asia Gaming
  • AvatarUX
  • Aviatrix
  • BGaming
  • Betradar
  • Betsoft Gaming
  • Big Time Gaming
  • Blueprint Gaming
  • Booming Games
  • Caleta Gaming
  • Creed Roomz
  • Darwin gaming
  • Ela Games
  • Endorphina
  • Evolution Gaming
  • Ezugi
  • Fantasma Games
  • Foxium
  • GameArt
  • Gameburger Studios
  • Games Global
  • Gamomat
  • Habanero
  • Hacksaw Gaming
  • Just For The Win
  • Kalamba Games
  • LIVE Solutions
  • Live88
  • Neon Valley Studios
  • NetEnt
  • Nolimit City
  • Novomatic
  • OctoPlay
  • OneTouch
  • Onlyplay
  • PGsoft (Pocket Games Soft)
  • Peter & Sons
  • Phoenix7
  • Play’n GO
  • Playson
  • Popiplay
  • Pragmatic Play
  • Push Gaming
  • Red Tiger Gaming
  • Relax Gaming
  • Rogue Gaming
  • Ruby Play
  • Skywind Group
  • SlotMill
  • Smartsoft Gaming
  • Spinomenal
  • Split the Pot
  • Spribe
  • Stormcraft Studios
  • Thunderkick
  • Triple Edge Studios
  • TrueLab Games
  • Turbo Games
  • VoltEnt
  • Win Fast
  • Winfinity

Bonuses

NO DEPOSIT BONUS

  • Not available Not found

DEPOSIT BONUS

  • 100% up to ¥200,000
    T&C
    • Minimum Deposit: ¥7,500, Maximum cashout: Unlimited
    • Wagering Requirements: 40x bonus (restrictions apply)
    • Maximum Bet: ¥571
    • Expiration: 7 days
    • Additional Terms: To see the offer, make sure to switch your balance display to USDT, JPY, BTC, ETH or TRX. It is not possible to use this bonus offer in other currencies. • 18+ • Full Terms apply • New players only • Game weighting and exclusions apply • Limited to one claim per IP address • Multiple games are excluded from the bonus offer

Language Options

Website Languages

  • Arabic
  • Chinese
  • English
  • French
  • German
  • Japanese
  • Korean
  • Portuguese
  • Spanish
  • Thai
  • Turkish
  • Vietnamese

Customer Support Languages

  • Arabic
  • Chinese
  • English
  • French
  • German
  • Japanese
  • Korean
  • Portuguese
  • Spanish
  • Thai
  • Turkish
  • Vietnamese

Live Chat Languages

  • Arabic
  • Chinese
  • English
  • French
  • German
  • Japanese
  • Korean
  • Portuguese
  • Spanish
  • Thai
  • Turkish
  • Vietnamese

Screenshots

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Bitcasino.io Review

Our expert casino review team has carefully analysed Bitcasino.io in this review and evaluated its positives and negatives using our casino review process. They considered the fairness of the casino’s Terms and Conditions, licenses, complaints from existing players, customer support, limits, and other important factors to figure out whether this casino is safe and legit, an outright scam, or somewhere in between.

Based on these markers, we have calculated the Safety Index, a score that summarizes our analysis of the safety and fairness of online casinos. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. Bitcasino.io has a High Safety Index of 8.8, which makes a recommendable option for most players in terms of fairness and safety. Continue reading our Bitcasino.io review to find out more about this casino and determine if it’s the right fit for you.

Safety Index of Bitcasino.io – Is it fair and safe?

In determining a casino’s Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino’s T&Cs, player complaints, estimated revenues, blacklists, and various other factors.

In our review of Bitcasino.io, we thoroughly read and reviewed the Terms and Conditions of Bitcasino.io. We did not come across any rules or clauses that we view as unfair or predatory. This is an encouraging sign, as any such rules could be held against players to defend (or held against players as a basis for) withholding their winnings.

Considering our estimates and the factual data we have collected, Bitcasino.io appears to be a average-sized online casino. In proportion to its size, it has received complaints with a low total value of disputed winnings. When evaluating a casino, we consider the number of complaints in relation to the casino’s size, since bigger casinos generally receive a higher number of complaints due to a larger player base.

As far as we are aware, no relevant casino blacklists mention Bitcasino.io. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.

All in all, when combined with other factors that come into play in our review, Bitcasino.io has landed a High Safety Index of 8.8. This casino can be considered a recommendable option for most players since it fosters fairness and honesty in their treatment of customers.

Note: According to our records, Bitcasino.io is related to 2 other online casinos. Due to the link between these casinos, we included the characteristics of related casinos in the calculation of Safety Index of Bitcasino.io.

Terms and Conditions of Bitcasino.io evaluated

Whenever we review online casinos, we carefully read each casino’s Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.

We did not find any unfair or predatory rules in the Terms and Conditions of Bitcasino.io during our review.

Player complaints submitted about Bitcasino.io

Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos’ way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.

We currently have 1 complaints directly about this casino in our database, as well as 1 complaints about other casinos related to it. Because of these complaints, we’ve given this casino 228 black points in total, out of which 0 come from related casinos. You can find more information about all of the complaints and black points in the ‘Safety Index explained’ part of this review.

Bitcasino.io user feedback and reviews evaluated

At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.

Based on the 71 user reviews of Bitcasino.io in our database, it has an Excellent User feedback score. You may access the casino’s user reviews in the User reviews section of this page.

Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino’s reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino’s quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.

Licenses and company data

Bitcasino.io is owned by Moon Technologies B.V. and has estimated revenues exceeding $5,000,000 per year. Based on the revenues, we consider it to be a medium-sized online casino.

Bitcasino.io has been granted a gambling license in Curaçao issued by Curaçao Gaming Control Board.

Payment methods, win and withdrawal limits

Bitcasino.io supports 27 payment options. This includes: Bitcoin (BTC), Ripple (XRP), Tron (TRX), Toncoin (TON), Binance Coin (BNB), Tether (USDT), USD Coin (USDC), Ethereum (ETH), Binance Pay, Shiba Inu (SHIB), Metamask, Coinbase, Cardano (ADA), Litecoin (LTC), Polygon (MATIC), Dogecoin (XDG), Crypto.com Coin (CRO), Ledger Live, OKX, Bybit, Rainbow, TrustWallet, Exodus, Uniswap, Bitget Wallet, 1inch, WalletConnect.

Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino’s win and withdrawal limit is displayed in the table.

Withdrawal limits Win limits
USDT 1,000,000 per week No win limit
USDT 4,000,000 per month
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.

Customer support and language options

Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. You can find languages available at Bitcasino.io in the table below.

Language Website Customer support Live chat
English Yes Yes Yes24/7
Spanish Yes Yes Yes24/7
Portuguese Yes Yes Yes24/7
Japanese Yes Yes Yes24/7
German Yes Yes Yes24/7
Korean Yes Yes Yes24/7
French Yes Yes Yes24/7
Turkish Yes Yes Yes24/7
Arabic Yes Yes Yes24/7
Chinese Yes Yes Yes24/7
Thai Yes Yes Yes24/7
Vietnamese Yes Yes Yes24/7

To test the helpfulness of customer support of this casino, we have contacted the casino’s representatives and considered their responses. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Bitcasino.io, managing your account, withdrawals, or other matters. Bitcasino.io has a good customer support, judging by the results of our testing.

Slots and casino games at Bitcasino.io

Bitcasino.io offers these types of casino games: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Table games, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

Casino games from 67 game providers are offered. This includes NetEnt, Novomatic, Nolimit City, Play’n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Big Time Gaming, Playson, Ezugi, Push Gaming, BGaming, GameArt, Endorphina, Habanero, Spinomenal, Booming Games, Relax Gaming, 7777 gaming, Smartsoft Gaming, Fantasma Games, Turbo Games, Phoenix7, Win Fast, LIVE Solutions, Aviatrix, Spribe, Gamomat, All For One Studios (ALL41), OneTouch, Darwin gaming, TrueLab Games, Foxium, SlotMill, Onlyplay, Triple Edge Studios, Amusnet (EGT), PGsoft (Pocket Games Soft), Gameburger Studios, VoltEnt, Ela Games, Neon Valley Studios, OctoPlay, Split the Pot, Skywind Group, Caleta Gaming, AvatarUX, Peter & Sons, Live88, 3 Oaks Gaming, Kalamba Games, Betradar, Popiplay, Apparat Gaming, Creed Roomz, Games Global, Just For The Win, Winfinity, Rogue Gaming, Stormcraft Studios, 7Mojos, Hacksaw Gaming, Ruby Play, Asia Gaming.

Bitcasino.io bonuses and promo codes

Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. There is 1 bonus offered by Bitcasino.io in our database at the moment. More information is available in the ‘Bonuses’ section of this review.

Note: Our separate page features details on Bitcasino.io bonuses for additional information about this casino’s offers.

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