When reviewing and assessing Koi Casino, our independent casino review team has weighed its advantages and drawbacks following our casino review methodology. To define whether this casino is legit and safe, or possibly harmful, our reviewers has carefully considered the fairness of its Terms and Conditions, licenses, customer support, limits, existing player complaints, and other important factors.
We've worked out the casino's Safety Index, a umerical and verbal representation of online casinos' safety and fairness, based on these discoveries. With a higher Safety Index, your chances of playing and receiving winnings without complications increase. Koi Casino scored a High Safety Index of 8.3, which is why it could be considered a favorable option for most players in terms of fairness and safety. Take a look at our full Koi Casino review, which offers useful insights to determine whether this casino suits your requirements and preferences.
Safety Index – Koi Casino fairness and safetyWe measure a casino's Safety Index by employing a multifaceted formula that takes into the account an abundance of information collected and evaluated in our complex review. These consist of the estimated size of the casino, it's T&Cs, complaints from the players, blacklists, and many others.
In our Koi Casino review, we carefully went through and inspected the Terms and Conditions of Koi Casino. We came across some rules or clauses that we did ot appreciate, and all in all, we find the T&Cs to be somewhat unfair. Unfair or predatory rules have the potential to be held against players to defend withholding their winnings. Therefore, based on our findings, we advise caution if you choose to play at this casino.
Based on our estimates or gathered data, Koi Casino is a medium-sized online casino. This casino has a very low value of denied payouts in player complaints with respect to its size (or it hasn't had any complaints). In our evaluation, we factor in both the casinos' size and player complaints, recognizing that larger casinos, having more players, often face a higher umber of complaints.
Based on our findings, no important casino blacklists feature Koi Casino. In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it's likely that the casino has committed wrongdoings towards its customers. Thus, we encourage players to bear this in mind when deciding on which online casino to play at.
Taking into account all factors in our review, Koi Casino has scored a Safety Index of 8.3, representing a High value. For most players seeking an online casino that prioritizes fairness in the online gambling experience they offer, this casino is a recommendable choice.
Note: As far as we are concerned, Koi Casino is related to 4 different casinos. Because of the relationship between these casinos, we have considered the qualities of the related casinos when calculating the Safety Index of Koi Casino. They had a positive effect.
Terms and Conditions of Koi CasinoWhenever we assess online casinos, we thoroughly examine each casino's Terms and Conditions to determine their level of fairness. Many of them have T&Cs that contain rules and clauses that we view as unfair or plain predatory, since they can be held against players as a basis for withholding their winnings in certain circumstances.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Koi Casino to be somewhat unfair.
Note: Our particular discoveries from the T&Cs analysis are available here.
Player complaints regarding Koi CasinoPlayer complaints are a crucial component of our casino review process since they provide us with a clear understanding of difficulties faced by players and the way that casinos deal with them. We examine all complaints submitted through our Complaint Resolution Center, and also those we collect from other sources when calculating each casino's Safety Index.
We have found no relevant complaints about this casino.
User feedback and reviews of Koi CasinoCasino Guru allows users to review and rate online casinos to share their experiences, views, and feedback. These allow us to calculate a general user feedback score that falls between Terrible and Excellent.
Nevertheless, this casino does ot have a User feedback score yet. We have received 7 player reviews of Koi Casino so far, and the score is only determined after a casino has accumulated at least 15 reviews. The reviews are available on this page in the User reviews section.
Note: Remember that user reviews might ot be the most accurate representation of the casino's quality. There have been cases of casinos writing fake reviews to improve their user feedback score. Alternatively, there have also been cases of dissatisfied players who left multiple egative reviews to damage the casino's reputation. We do our best to filter these out and calculate a representative user feedback score; however, just to be safe, we do ot include user feedback in our Safety Index calculation.
Licenses and company informationKoi Casino is owned by Njord Ventures B.V., and we have estimated its yearly revenues to be greater than $1,000,000. This makes it a small to medium-sized online casino on our scale.
Koi Casino was licensed by regulatory authorities in these specific countries or geographic areas: Comoros (Anjouan Gaming), Curaçao (Curaçao Gaming Control Board), Estonia.
Payment options, withdrawal limits and win limitsKoi Casino supports 35 deposit methods. This includes: Mastercard, VISA, Nordea, Bitcoin (BTC), Astro Pay, Bank transfer, Instant Bank Transfer, OP-Pohjola, Oma Säästöpankki, Revolut, Handelsbanken, Alandsbanken, Aktia, Coinspaid, Jeton, Mi Finity, Interac, Moon Pay, Bitcoin Cash (BCH), Ethereum (ETH), Litecoin (LTC), SEB Bank, S-Pankki, Swedbank, LHV, Brite, OP Bank, Luminor, blik, Oma SP, POP Pankki, Coop Pank, Säästöpankki, Danske Bank, Pay With Click.
Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to ot affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.
Withdrawal limits | Win limits |
EUR 10,000 per day | No win limit |
EUR 300,000 per month | |
NOK 100,000 per day | |
NOK 3,000,000 per month | |
CAD 10,000 per day | |
CAD 300,000 per month | |
NZD 10,000 per day | |
NZD 300,000 per month | |
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.
Available language options and customer supportAs part of our casino review process, our expert team gathers data regarding customer support options and available languages. The options available at Koi Casino can be seen in the table below.
Language | Website | Customer support | Live chat |
English |  |  | 24/7 |
Finnish |  |  | 24/7 |
Polish |  |  | 24/7 |
Hungarian |  |  | 24/7 |
Estonian |  |  | 24/7 |
Norwegian |  |  | 24/7 |
During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at Koi Casino, your account, withdrawals, or anything else. According to our tests and collected information, Koi Casino has a good customer support.
Casino games and slots available at Koi CasinoPlayers can enjoy these types of casino games at Koi Casino: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live roulette.
Casino games supplied by 57 game providers are available. This includes Net Ent, Nolimit City, Play'GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Red Tiger Gaming, Betsoft Gaming, Big Time Gaming, Playson, Evoplay, BGaming, Endorphina, Wazdan, Rabcat, Relax Gaming, Pear Fiction Studios, Fantasma Games, Half Pixel Studios, Slingshot Studios, Alchemy Gaming, Spinmatic, GONG Gaming Technologies, Fortune Factory Studios, Spribe, All For One Studios (ALL 41), Gamomat, One Touch, Northern Lights Gaming, True Lab Games, Foxium, Buck Stakes Entertainment, Triple Edge Studios, Crazy Tooth Studio, PGsoft (Pocket Games Soft), Reel Play, Gameburger Studios, Switch Studios, Neon Valley Studios, Octo Play, Gamevy, Pulse 8 Studios, Avatar UX, Spin Play Games, Live 88, Gold Coin Studios, Gamzix, Kalamba Games, Games Global, Just For The Win, Golden Rock Studios, Snowborn Games, Electric Elephant, Stormcraft Studios, Hacksaw Gaming, 4 The Player, Ruby Play.
Bonuses and codes offered by Koi CasinoOnline casinos provide incentives in the form of bonuses to encourage both ew and current players to register an account and keep playing. There are 4 bonuses offered by Koi Casino in our database at the moment. All the deals are available in the 'Bonuses' section of this review.
Note: Take a look at our designated Koi Casino bonuses page for more details about this casino's bonus offers.