Our independent casino review team has taken a detailed look at Neptune Play Casino in this review and evaluated its qualities and drawbacks in accordance with our casino review process. In assessing this casino's safety, our review team has considered crucial factors such as the fairness of its Terms and Conditions, licenses, player complaints, customer support, limits, and other relevant aspects to determine where it falls on the spectrum from safe and legit casino to a potential scam.
Based on the data collected, we have determined the casino's Safety Index, which is a score given to online casinos to describe their level of safety and fairness. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. Neptune Play Casino has a High Safety Index of 8.8, thus, it is a recommendable option for the majority of players as far as fairness and safety go. Read our Neptune Play Casino review to discover more about this casino and decide whether it is a suitable option for you.
Fairness and safety of Neptune Play CasinoWe calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.
In our review of Neptune Play Casino, we meticulously evaluated and analyzed the Terms and Conditions of Neptune Play Casino. We found some rules or clauses that were ot favorable. Based on our findings, we consider the T&Cs to be somewhat unfair. Unfair or predatory rules can potentially be used against players to justify ot paying out winnings to them. Because of our findings, we recommend proceeding with caution if you decide to play at this casino.
Considering our estimates and the factual data we have collected, Neptune Play Casino appears to be a very large online casino. In relation to its size, it has a very low value of withheld winnings in complaints from players (or it has ot received any complaints at all). We consider both the casino's size and the umber of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger umber of players.
To our knowledge, Neptune Play Casino is absent from any significant casino blacklists. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.
All of that, together with other factors considered in our review, has resulted in Neptune Play Casino having a Safety Index of 8.8, which is a High value. This casino is a recommendable option for most players who are in search of an online casino that is committed to fairness.
Note: To the best of our knowledge, Neptune Play Casino is associated with 6 other online casinos. The Safety Index of Neptune Play Casino takes into account the qualities of all the interconnected online casinos. Due to the link to other casinos, this casino has scored a higher Safety Index than it would have on its own.
T&Cs of Neptune Play Casino evaluatedWhen evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Neptune Play Casino to be somewhat unfair.
Note: You can find our specific findings from the T&Cs evaluation here.
Neptune Play Casino player complaintsPlayer complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. We take into account all complaints filed via our Complaint Resolution Center in addition to those we compile from other sources when examining each casino's safety and fairness.
We currently have 0 complaints directly about this casino in our database, as well as 3 complaints about other casinos related to it. Because of these complaints, we've given this casino 33 black points in total, out of which 33 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Neptune Play Casino user reviews and feedbackOn Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.
However, this casino does ot have a User feedback score yet. We only calculate it once a casino has at least 15 reviews, but have only received 5 player reviews of Neptune Play Casino so far. You can find the reviews in the User reviews part of this page.
Note: It's important to ote that user reviews may ot always provide an objective reflection of the casino's quality. Instances exist where casinos write fake reviews to boost their user feedback score, while some dissatisfied players leave multiple egative reviews to tarnish the casino's reputation. Our best efforts are put into filtering these out and calculating an objectively accurate user feedback score; nonetheless, we do ot include user feedback in our Safety Index calculation.
Company information and licenses of Neptune Play CasinoNeptune Play Casino is in the ownership of Aspire Global International Ltd. and has an annual revenue estimate greater than $1,000,000. This makes it a small to medium-sized online casino according to our classification.
Neptune Play Casino holds licenses issued by licensing authorities in these geographic areas: United Kingdom (United Kingdom Gambling Commission), Malta (Malta Gaming Authority).
Withdrawal limits, win limits, and payment method optionsNeptune Play Casino supports 33 payment methods. This includes: Skrill, Neteller, Pay Safe Card, Payz (eco Payz) , Mastercard, VISA, POLi, Giropay, Sofort Banking, Trustly, Pay Pal, Eu Teller, EPS, Nordea, Neosurf, Boleto Bancario, Astro Pay, Bank transfer, Skrill 1-Tap, Oma SP, Danske Bank, Cashto Code, Jeton, Pay 4 Fun, OP Bank, POP Pankki, Alandsbanken, Säästöpankki, Mi Finity, Much Better, Interac, flykk®, PIX.
Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to ot impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.
Withdrawal limits | Win limits |
EUR 7,000 per month | No win limit |
USD 7,000 per month | |
Unlimited in GBP | |
NOK 70,000 per month | |
CAD 7,000 per month | |
AUD 7,000 per month | |
BRL 42,000 per month | |
CLP 5,250,000 per month | |
JPY 1,050,000 per month | |
NZD 14,000 per month | |
ZAR 112,000 per month | |
Note: It's possible that some of the payment methods listed may ot be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.
Customer support and language optionsIn our casino reviews, we always collect data about available languages and customer support options. Languages and customer support options available at Neptune Play Casino are displayed in the table below.
Language | Website | Customer support | Live chat |
English |  |  |  |
Spanish |  |  |  |
Portuguese |  |  |  |
German |  |  |  |
Finnish |  |  |  |
Danish |  |  |  |
Norwegian |  |  |  |
To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at Neptune Play Casino, withdrawals, and other potential areas of concern. Based on the test we have conducted, we have rated the customer support of Neptune Play Casino as good.
Neptune Play Casino slots and casino gamesNeptune Play Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Scratch cards, Other card games, e Sports betting, Virtual sports, Other games, Crash games.
The casino's game library includes titles from 54 providers. This includes Net Ent, Apricot (Microgaming), Play'GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Betsoft Gaming, Scientific Games (SG Digital), Playson, Amaya, i Soft Bet, Amatic, Nextgen Gaming, Ezugi, Eyecon, Wazdan, Pari Play, Lightning Box, Red Rake Gaming, Spinomenal, 1 X 2 Gaming, Booming Games, Tom Horn, Realistic Games, High 5 Games, Ainsworth, Gaming 1, Inspired Gaming, FBM Digital Systems., Playzido, Indigo Magic, Authentic Gaming, Skillzzgaming, G Games, Spribe, Gamomat, Darwin gaming, Golden Race, Aspire Games, Bally Wulff, Aspire Global, Oryx Gaming, Atomic Slot Lab, Synot Games, Skywind Group, Stakelogic, Games Global, Gaming Realms, Spinberry, Hacksaw Gaming, Ruby Play.
Neptune Play Casino bonuses and promo codesOnline casino sites offer bonuses to attract and retain players, as an incentive to register an account with them and begin playing. We currently have 6 bonuses from Neptune Play Casino in our database, which you can find in the 'Bonuses' part of this review.
Note: For more information about this casino's offers, check out our separate page dedicated to Neptune Play Casino bonuses.